Job Description

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.


With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.


Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.


And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.


Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

Job requirements

The Role

As the face of Aptia, create a warm, welcoming environment for colleagues and visitors as well as providing general office and facilities specific administrative assistance to support the smooth running of Aptia's UK offices. You will be responsible for:


Facilities invoice tracking and reconciliation. Display Screen Equipment (DSE) management. Management and tracking of Health & Safety records. Tracking and recording of regulatory and Planned Preventative Maintenance (PPM). Coordinate with building management and service providers as required.
You will work from our London office in Old Broad Street.

Here's what you'll be doing:

Greet and welcome clients, visitors, and staff with professionalism and courtesy. Answer and direct incoming calls and emails efficiently. Manage meeting room bookings and ensure spaces are presentable and equipped. Handle incoming and outgoing post, deliveries, and couriers. Maintain office supplies and ensure communal areas are tidy and well-stocked. Support teams with ad hoc administrative tasks, including document preparation, printing, and data entry. Assist with onboarding processes for new joiners, including desk setups, access passes and welcome materials. Provide support during company events, meetings, or functions hosted on-site. Play an active role in the organisation of company events such as charity fundraisers or informal social gatherings.

Here's what we're looking for:

Previous experience in a front of house or office assistant role, preferably in financial or professional services. Confidence using Microsoft Office Suite (Outlook, Word, Excel) Excellent verbal and written communication skills. Strong organisational and multitasking abilities. A proactive, can-do attitude with a flexible approach to daily tasks. Positive, welcoming manner, able to respond quickly to different communication styles and needs. Professional in their personal presentation and manner. Ability to always maintain confidentiality and discretion.

How to apply

If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.


Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.





If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.