Front Of House

Luton, ENG, GB, United Kingdom

Job Description

Riverbanks Wellness is recruiting a Front of House to join our team. The ideal candidate will be enthusiastic, well-presented and have previous customer service experience. An excellent telephone manner and interpersonal skills are required in order to deliver the high standard of service our patients expect. Strong IT skills, a can-do attitude and the ability to multi-task are essential in this role.

MUST have beauty or aesthetic industry experience or qualifications.



24-32hrs per week

The position is part-time, and will involve covering evening clinics and Saturdays.

Main duties and responsibilities:

-Welcome and check-in patients and visitors on arrival at the clinic.
-To answer both telephone and email enquiries.

-To book patient appointments and procedures using the clinic CRM system.
-Book follow up appointments for doctors and aesthetic practitioners.
-Work closely with the whole team to ensure a smooth patient service is maintained.
-Take and record payments for patient treatments and products.
-To file patient notes, correspondence and lab results electronically.
-Ensure clinical areas are stocked and ready for use.
-Promote the sales of products in line with treatments.

This list is not exhaustive list and other tasks will be assigned according to the demands of the practice.

Salary: depending on experience.

Please apply in writing with a copy of your CV.

Job Type: Part-time

Pay: From 12.00 per hour

Benefits:

Company pension Employee discount Free parking
Schedule:

Monday to Friday Weekend availability
Education:

GCSE or equivalent (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3174207
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Luton, ENG, GB, United Kingdom
  • Education
    Not mentioned