Job Description

Confident Orthodontics is a private orthodontic clinic in Taunton known for its warm, welcoming atmosphere and commitment to exceptional patient care. We are proud to provide a modern, state-of-the-art environment that supports our dedication to clinical excellence and patient experience.

We are now seeking an experienced Front of House Receptionist to join our friendly and professional team. This is a fantastic opportunity to be part of a patient-focused practice where your reception skills will be valued, and your contribution recognised.

Key Responsibilities:

Be the first point of contact for patients and visitors, ensuring a warm and professional welcome Deliver a consistently high standard of customer service Accurately record and manage patient data, maintaining strict data protection compliance Manage appointment bookings, reminders, and handle administrative tasks Compose and format letters and correspondence Encourage new patient enquiries and communicate our services confidently Continuously enhance the patient experience at every stage of their journey Liaise with patients about treatment and treatment costs

Requirements:

Minimum 1 year of front desk/reception experience (dental, medical, or similar preferred) Excellent communication and interpersonal skills Strong organisational skills and attention to detail Understanding of data protection standards and confidentiality Confident, proactive, and approachable with a team-player mindset Ability to prioritise and manage tasks efficiently

What We Offer:

Competitive hourly rate Hours - 32.25 hours a week spread over Monday - Friday with a Thursday off. 1 Saturday shift every 4 weeks Free on-site parking Cycle to work scheme Supportive and dynamic team environment in a purpose-built clinic
Job Type: Permanent

Pay: 12.60 per hour

Expected hours: 32.25 per week

Benefits:

Company pension Cycle to work scheme Free parking On-site parking Private medical insurance
Schedule:

8 hour shift Day shift Monday to Friday
Experience:

Reception: 1 year (required)
Language:

English (required)
Work Location: In person

Application deadline: 01/08/2025