Job Description

Overview

We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As a key member of our hospitality environment, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive. Your role will encompass various responsibilities, including assisting with catering, bartending, and maintaining food safety standards. If you have a passion for the restaurant industry and a commitment to providing outstanding customer service, we would love to hear from you.

Duties

Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere. Assist with catering services, including setting up and breaking down events. Provide bartending services, preparing and serving beverages in accordance with established recipes and standards. Maintain cleanliness and organisation of the front of house area, ensuring all food safety protocols are adhered to. Support food preparation as needed, assisting kitchen staff during busy periods. Take orders accurately and efficiently, communicating effectively with both guests and kitchen staff. Handle guest inquiries and complaints professionally, striving to resolve any issues promptly. Collaborate with team members to ensure smooth operations during service periods.

Requirements

Previous experience in a restaurant or hospitality setting is preferred but not essential. Knowledge of food safety practices is highly desirable. Strong interpersonal skills with the ability to communicate clearly and effectively. Ability to work in a fast-paced environment while maintaining attention to detail. A positive attitude and willingness to help others are essential traits for success in this role. Flexibility to work various shifts, including evenings and weekends as required.
Join us in creating memorable experiences for our guests while developing your skills in the exciting world of hospitality!

Job Types: Full-time, Part-time, Zero hours contract

Pay: From 24,000.00 per year

Benefits:

Discounted or free food Employee discount
Physical Setting:

Bar Cafe Pub
Work days:

Weekend availability Weekends only
Experience:

Catering: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Bartending: 1 year (preferred)
Work Location: In person