We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As a key member of our hospitality environment, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive. This role is perfect for individuals who thrive in a fast-paced setting and have a passion for delivering outstanding customer experiences.
Duties
Greet and welcome guests with a warm and friendly attitude.
Assist with seating arrangements and manage reservations efficiently.
Take orders accurately and relay them to the kitchen or bar staff.
Serve food and beverages in accordance with food safety standards.
Ensure cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
Handle customer inquiries and complaints professionally, ensuring guest satisfaction.
Collaborate with kitchen staff to ensure timely food preparation and delivery.
Support catering events as required, contributing to a seamless service experience.
Maintain knowledge of menu items, including ingredients and preparation methods, to assist guests effectively.
Skills
Previous experience in a restaurant or catering environment is advantageous.
Strong communication skills with a focus on hospitality and customer service.
Ability to work well under pressure in a busy setting while maintaining attention to detail.
Basic bartending skills are a plus, along with knowledge of food preparation techniques.
Understanding of food safety practices to ensure compliance with health regulations.
A proactive approach to helping team members and enhancing the overall guest experience.
Join us in creating memorable experiences for our guests while working in a dynamic team atmosphere!
Pay: 12.21-12.50 per hour
Work Location: In person
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