Gourmet Banstead started operations 5 years ago and developed as a well known restaurant in the area. Our food is freshly cooked and hand crafted to perfection.
We believe that hospitality is a great career choice and we place a lot of focus on this internally. We offer opportunities for people in our teams to learn, grow, develop and train. If you want a great, fulfilling and rewarding career, Gourmet Burger Club could be the right company for you.
JOB Description
Greet customers politely as they enter the restaurant
Accurately and completely take food and beverage orders, efficiently serve food and beverages to customers and attend to customers' needs.
maintain an up-to-date working knowledge of the menu items and daily specials
explain the menu items in terms of preparation, ingredients and presentation
be aware of allergy information on menu items
answer inquiries about food and beverage items on the menu
check food orders with customers to ensure correctness
input the order into POS System
work with bartenders to fill beverage orders
work with kitchen staff to process and expedite food orders
pre-set table for the orders
deliver and serve food at tables
use established food handling and serving techniques
ensure customers are satisfied with their food orders, beverages and service
upsell food and beverage items throughout the meal
monitor customer's needs and promptly handle requests
handle customer complaints in a polite and professional manner
maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
prepare and provide customers with accurate check for the meal
process cash and credit card payments
Prepare to-go boxes for customers
re-set and prepare table for customers including decorations, condiments, napkins, utensils
maintain a clean and organized service area
dispose of trash according to established procedures
perform any side-work as requested
comply with safety, health and hygiene policies and procedures
Must be able to operate food appliances
Must be able to provide great customer service
Using electronic tills to take orders
Keeping hygiene standards high by cleaning everything after use
Training will be provided
Please submit your CV. To be considered you must rights to work in UK.
As we believe strongly on looking after our staff, we have the following benefits included:
- Paid Breaks
- Free Employee Meals
- Structured Training
- Opportunities to develop within the team and grow yourself
We look forward to meeting you!
If you think this could be the job for you, get in touch now!
Part-time hours: 8 -15 per week
Job Types: Full-time, Part-time, Contract, Permanent
Job Types: Full-time, Part-time, Permanent
Pay: 12.50-14.00 per hour
Benefits:
Store discount
Experience:
Hospitality: 1 year (required)
Customer service: 1 year (required)
Work Location: In person
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