We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team in a vibrant restaurant environment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that our guests receive exceptional service while effectively managing front-of-house operations. This role is pivotal in maintaining the highest standards of food safety and customer satisfaction.
Duties
Supervise and lead the front-of-house team, fostering a positive and efficient working environment.
Ensure all staff are trained in food safety practices and adhere to health regulations.
Oversee daily operations, including managing reservations, seating arrangements, and guest interactions.
Collaborate with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
Handle customer inquiries, complaints, and feedback with professionalism and courtesy.
Maintain cleanliness and organisation of the dining area, ensuring a welcoming atmosphere for guests.
Support bartending duties as needed, ensuring compliance with licensing laws and responsible service of alcohol.
Qualifications
Proven experience in a supervisory role within the hospitality or restaurant industry.
Strong leadership skills with the ability to motivate and manage a diverse team effectively.
Knowledge of food preparation techniques and kitchen operations is advantageous.
Familiarity with food safety regulations and best practices is essential.
Excellent communication skills, both verbal and written, with a focus on customer service excellence.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Flexibility to work varied shifts, including evenings and weekends as required by the business needs.
If you are passionate about delivering outstanding service and leading a team in a bustling restaurant setting, we encourage you to apply for this exciting opportunity as our Front of House Supervisor.
Please apply or contact katie@freespiritpubs.co.uk for more information.
Job Types: Full-time, Permanent
Pay: 13.00-15.00 per hour
Additional pay:
Tips
Benefits:
Company pension
Employee discount
Free parking
Schedule:
10 hour shift
8 hour shift
Day shift
Weekend availability
Work Location: In person
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