We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team in the hospitality sector. This role is essential in ensuring a seamless guest experience while overseeing the daily operations of the front of house. The ideal candidate will possess a strong background in hospitality, with a passion for culinary excellence and food safety. As a leader, you will help guide our team to deliver exceptional service in a vibrant restaurant environment.
Duties
Supervise and coordinate front of house operations, ensuring high standards of service and guest satisfaction.
Lead and train staff in hospitality best practices, food safety protocols, and culinary knowledge.
Assist in food preparation as needed, ensuring adherence to quality and safety standards.
Maintain a clean and organised front of house area, promoting a welcoming atmosphere for guests.
Collaborate with kitchen staff to ensure timely and efficient service delivery.
Handle guest inquiries and complaints professionally, resolving issues promptly to enhance customer experience.
Monitor inventory levels and assist with ordering supplies as necessary.
Uphold company policies and procedures while fostering a positive team environment.
Manage our social media presence, promoting the business and advertising events and the business on a day to day basis.
Qualifications
Previous experience in a supervisory role within the hospitality or culinary sector is preferred.
Strong leadership skills with the ability to motivate and develop team members.
Knowledge of food safety regulations and best practices in food preparation.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to work effectively under pressure in a fast-paced environment.
A passion for the hospitality industry and commitment to delivering outstanding guest experiences.
If you are enthusiastic about leading a team in providing exceptional service within a vibrant setting, we encourage you to apply for this exciting opportunity as Front of House Supervisor.
Job Types: Full-time, Part-time
Pay: 12.21-13.50 per hour
Expected hours: 10 - 40 per week
Benefits:
Discounted or free food
Employee discount
Schedule:
Day shift
Night shift
Overtime
Weekend availability
Work Location: In person
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