Job Description

Bert's team are looking to welcome a new member to help support our Manager to lead our team on shifts and ensure the team is giving customers a memorable experience with a unique dining style.

We are seeking a dedicated and experienced Front of House Supervisor to oversee the daily operations of our restaurant's front-of-house team. The ideal candidate will be responsible for ensuring exceptional customer service, managing the dining area, and coordinating with the kitchen staff to deliver a seamless dining experience.

We aim to deliver a high standard of customer service and willing to go above and beyond!

We are open 7 days , so the shift pattern will vary.

What does the role entail?

- Greeting customers

- Money handling

- Cashing up on an evening

- Managing reservations

- Handle customer feedback and resolve issues promptly

- Training new staff

- Good menu knowledge

- Collaborate with kitchen

- Flexible on working hours

- High standard of customer service

- Maintain a clean working environment

- Sales skills

Job Type: Full-time

Pay: From 12.50 per hour

Qualifications:
- Proven experience in front-of-house management, preferably in a restaurant setting
- Strong leadership skills with the ability to motivate and manage a team effectively
- Knowledge of food safety practices and regulations
- Excellent communication
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Familiarity with hotel or hospitality industry standards
- A passion for delivering exceptional dining experiences

Join us in creating memorable dining experiences for our guests! Apply now.

Job Type: Full-time

Pay: From 12.50 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount
Experience:

Supervising experience: 1 year (required) Hospitality: 1 year (required)
Work Location: In person