```Duties```
- Oversee the daily operations of the front of house area, ensuring smooth and efficient service
- Train and supervise front of house staff, including servers, hosts, and bartenders
- Maintain high standards of customer service and ensure guest satisfaction
- Manage reservations and seating arrangements to optimize table turnover and maximize revenue
- Collaborate with the kitchen staff to ensure timely and accurate food delivery
- Handle customer complaints and resolve issues in a professional and timely manner
- Monitor inventory levels of supplies, such as menus, condiments, and utensils, and place orders as needed
- Implement and enforce health and safety guidelines to maintain a clean and safe environment for guests and staff
```Qualifications```
- Previous experience working in a restaurant or hotel setting
- Strong leadership skills with the ability to motivate and inspire a team
- Knowledge of food production, culinary techniques, and bartending practices
- Excellent communication and interpersonal skills to interact with guests, staff, and management
- Ability to handle high-pressure situations with composure and problem-solving skills
- Exceptional organizational skills to manage multiple tasks simultaneously
- Flexibility to work evenings, weekends, and holidays as required by the business
If you are passionate about hospitality, have experience in the industry, and possess strong leadership skills, we invite you to join our team as a Front of House Supervisor. You will play a crucial role in ensuring exceptional customer service while maintaining an efficient operation. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Apply now to be part of our dynamic team!
Job Type: Full-time
Pay: 13.50 per hour
Benefits:
Company pension
Ability to commute/relocate:
Motherwell ML1 3AW: reliably commute or plan to relocate before starting work (required)
Experience:
Supervising: 5 years (required)
Restaurant management: 5 years (required)
Bar management: 5 years (required)
Hospitality: 5 years (required)
Customer service: 5 years (preferred)
Management: 5 years (preferred)
Work Location: In person
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