Job Description

Job Summary

We are seeking a dedicated and enthusiastic Front of House Supervisor to join our dynamic team. The ideal candidate will have a strong background in hospitality and restaurant operations, with a passion for delivering exceptional customer service. This role involves overseeing the front of house operations, ensuring that our guests receive a memorable dining experience while maintaining high standards of food safety and quality.

Duties

Supervise daily front of house operations, ensuring smooth service and guest satisfaction. Lead and manage the front of house team, providing guidance and support to staff members. Coordinate food preparation and production activities, ensuring adherence to safety and quality standards. Assist in cooking and serving food as needed, demonstrating culinary skills when required. Maintain cleanliness and organisation of the dining area, bar, and kitchen facilities. Conduct training sessions for new staff on hospitality standards, food safety practices, and service techniques. Monitor inventory levels and assist with stock management to ensure efficient operation. Handle guest inquiries and complaints professionally, striving for resolution and satisfaction.

Experience

Proven supervisory experience in a restaurant or hospitality setting is essential. Strong culinary experience with knowledge of food preparation and cooking techniques. Previous experience in team management, demonstrating leadership skills within a fast-paced environment. Familiarity with food safety regulations and best practices in food production. Experience in serving customers with a focus on providing excellent hospitality.
Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 25 - 40 per week

Benefits:

Company pension Employee discount Free parking On-site parking Unlimited paid holidays
Work Location: In person

Reference ID: OPSAUG25