Job Description

Job Overview

We are seeking a dedicated and enthusiastic Front of House Supervisor to join our vibrant team. In this role, you will be responsible for overseeing the daily operations of the front of house, ensuring exceptional service and a welcoming atmosphere for our guests. You will play a key role in managing the team, maintaining food safety standards, and supporting the overall dining experience. Your passion for hospitality and culinary excellence will be vital in helping us deliver outstanding service.

Responsibilities

Supervise and coordinate front of house staff, ensuring high standards of service are maintained at all times. Assist with food preparation and production, ensuring compliance with food safety regulations. Train and mentor team members in hospitality best practices, food safety protocols, and customer service techniques. Manage reservations and seating arrangements to optimise guest flow and satisfaction. Handle customer inquiries and complaints professionally, ensuring a positive dining experience for all guests. Collaborate with kitchen staff to ensure timely food delivery and quality control. Maintain cleanliness and organisation of the front of house area, including dining spaces and bar areas. Monitor stock levels of supplies and assist with ordering as necessary.

Experience

Previous experience in a supervisory role within a restaurant or hospitality environment is preferred. Strong knowledge of food safety practices and culinary techniques is essential. Proven ability to manage a team effectively while fostering a positive work environment. Experience in food preparation or production is advantageous. Familiarity with bartending practices is a plus but not mandatory. Excellent communication skills with a focus on customer service excellence. Ability to work in a fast-paced environment while maintaining attention to detail.
Join us as we strive to create memorable dining experiences through exceptional service and culinary delight!

Job Type: Permanent

Pay: 13.50 per hour

Expected hours: 30 - 40 per week

Additional pay:

Tips
Benefits:

Company pension Employee discount
Schedule:

Holidays Monday to Friday Weekend availability
Work Location: In person