Job Description

Job Summary

As a Front of House Supervisor, you will be the vibrant heartbeat of our establishment, ensuring that every guest experiences exceptional service from the moment they walk through the door. You will lead a dynamic team, manage daily operations, and foster a welcoming atmosphere that reflects our commitment to excellence in hospitality. Your leadership will inspire staff to deliver outstanding customer service while maintaining high standards in food safety and quality.

What you'll do

Supervise front of house operations, ensuring smooth service and guest satisfaction at all times Train and develop team members in customer service excellence, food handling, and operational procedures Manage cash handling processes and oversee the operation of Point of Sale (POS) systems, including Aloha POS and Micros POS Collaborate with kitchen management to ensure timely food production and quality control Conduct inventory control to maintain stock levels and minimize waste Handle guest inquiries and resolve any issues promptly to enhance their dining experience Assist in budgeting and financial management to optimize restaurant performance Lead by example in maintaining cleanliness and organization within the dining area

Experience

Proven experience in a supervisory role within a quick service or fast food restaurant environment Strong background in food service management, including culinary experience and kitchen management Familiarity with cash handling procedures and financial reporting Excellent leadership skills with a focus on team management and staff training Knowledge of food safety regulations and best practices for food handling Experience in casual dining or fine dining settings is preferred Ability to thrive in a fast-paced environment while maintaining attention to detail

Why you'll love it here

We are dedicated to creating an environment where our employees can flourish both personally and professionally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your career.

Our benefits include:

Competitive pay structure that recognizes your contributions Employee discounts on meals and services Opportunities for professional growth through training & development programs Support for your physical and mental well-being
Join us as we create memorable experiences for our guests while building a strong team culture that values collaboration, innovation, and excellence!

Job Types: Full-time, Permanent, Fixed term contract

Pay: 24,420.00-39,585.37 per year

Benefits:

Company events Company pension Discounted or free food Employee discount Free parking On-site parking
Work Location: In person