Job Description

We are seeking professional, self-motivated, driven and enthusiastic individuals to be part of our team, in our luxury hostel/Boutique Capsule Hotel on the Royal Mile with CoDE - The CoURT.



CoDE offers high quality accommodation in a combination of both double and multi-share Pod bed rooms. We are a Capsule Hotel. Our location just off The Royal Mile, opened mid-August 2019, and consists of 200+ beds as well as communal kitchen and social areas, all designed to the highest standard and in keeping with the historic building we occupy. Our original site in Edinburgh, on Rose Street, is seven years old and has consistently been one of the top-rated accommodation in the city across all websites.



WHO YOU ARE



We're looking for somebody as passionate as we are about making sure our high standards are maintained as the CoDE family grows.



Role and Responsibilities:



You will need to be flexibile and willing to work a variety of shift patterns including day reception shifts, night reception shifts & housekeeping shifts. Reception work involves food & beverage sales and coffee sales.

Night shifts may not be consistent but flexibility it appreciated. This will allow you to get a grasp on all aspects of the business.



Responsibilities include but are not limited to:

Front of House (Day/Night)

Welcoming and looking after our guests Checking guests in and out Upselling Food & Beverage including making coffees on our Barista Coffee Machine. Bar work, Beer, Whisky & Gin Sales. Kitchen Assistance- working in the kitchen Food Runner- Assisting with Food Service Events- Running events for guests Resolving any guest comments fully Processing card payments Selling tours and products to make sure our guests have as amazing a time as possible Responding to requests, phone calls, emails and reviews in a friendly manner Accurately filling in all reporting necessary I.e lost property, Logit tasks

Housekeeping

Ensure the highest cleanliness standards are met each shift Shifts will include accurately taking care of our linen deliveries, stripping and making beds, as well as helping the team with the cleaning of rooms and bathrooms. You will also assist in the common areas cleaning and cleaning of kitchens. You will work as a team to clean all guest departures ready in time for guest arrivals.

Caring for the building

Adhering to all Health and Safety policies for our team and our guests Ensuring doors are locked Reporting maintenance required Reporting lost & found Ensuring the common areas remain clean and tidy for our guests Feeding back any guest comments.

Benefits & Perks

Grow With Us - Development That Makes a Difference

Personal Development Plans

Every team member gets access to a tailored development plan designed to help you achieve your goals--whether you want to climb the ladder, pivot into a new role, or sharpen your skills.

Growth Mindset Culture

We embrace curiosity and continuous learning. You'll be encouraged to take initiative, try new things, and learn from every experience. Mistakes? They're stepping stones to success.

Career Progression Opportunities

From internal promotions to cross-functional moves, we're all about unlocking your potential. Many of our leaders started on the front line--and we'll support you in doing the same.

Learning & Training Access

We offer on-the-job training, leadership coaching, and access to external learning opportunities, so you're always one step ahead.

Be Recognised

We celebrate success--loudly. Standout team members are recognised regularly, and every 6 months one CoDE star wins a

fully-paid trip

to explore another city.

Free Getaways

Enjoy

up to 5 complimentary overnight stays

each year at CoDE and Destiny Student properties, for you

plus one lucky guest

.

Family & Friends Love

Your loved ones deserve the CoDE experience too! Treat them to

up to 30% off stays,

valid for 7 nights per year.

Birthday Surprises

Celebrate your big day with a

birthday voucher

as a thank-you from us to you.

Explore More for Less

Enjoy

discounted local tours

and

free entry

to our Lost Close Tour. Friends and family?

30% off

, too!
+

Perks on Shift

Get a

free hot drink

every shift, plus

25% off

all food and drinks.

Team Time

From social events to team-building activities, we're all about good vibes and great company.

Give Back

Take

a paid volunteering day

each year to support causes that matter to you.

Tips & Rewards

Fair gratuities

: shared based on shifts, adding around

50p/hour

to your pay.


Summer KPI Incentives: earn

up to 1/hour extra

for smashing performance targets and

potentially earning up to an extra 500 over the summer period

.


Commissions: sales commissions for selling tours


If you think you have what it takes, please send your CV and a cover letter telling us why you'd like to join our team.