Job Description

Front of House Assistant - The Highland Cinema, Fort William

Hourly Rate:

12.50 + tips

Perks:

Free meals on shift, free cinema tickets, staff t-shirt uniform

Hours:

Flexible - includes evenings, weekends, and split shifts

About Us:

The Highland Cinema is a vibrant cultural hub in the heart of Lochaber, offering a stunning cinema experience and a lively cafe bar. Our mission is to be the creative centre of the West Highlands, welcoming locals and visitors with warmth, entertainment, and Highland hospitality.

The Role:

We're looking for a friendly, proactive Front of House Assistant to join our team. You'll be the face of our venue, helping create unforgettable experiences for every guest. Whether serving in the cafe bar, keeping communal areas spotless, or greeting cinema-goers with a smile, you'll play a key part in our mission.

Key Responsibilities:

Deliver exceptional customer service with enthusiasm Serve food and drinks in the cafe bar Maintain cleanliness in all customer areas, including WCs Respond to customer queries and complaints professionally Work collaboratively with the team to ensure smooth operations Uphold health, hygiene, and safety standards Represent The Highland Cinema with pride and positivity

What We Offer:

upto 12.50/hour (depending on age) + share of tips Free staff t-shirt uniform Complimentary meal during shifts Free cinema tickets Statutory holiday entitlement A fun, supportive team environment

Who You Are:

A people person with a genuine smile Reliable, adaptable, and a team player Passionate about hospitality and customer service Happy to work flexible hours, including weekends and evenings

Apply Now:

If you're ready to bring energy, warmth, and great service to The Highland Cinema, we'd love to hear from you!

Job Types: Full-time, Part-time, Permanent

Pay: 9.00-12.50 per hour

Expected hours: 1 - 30 per week

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person