Job Description

Front of House Team Member

Fixed Term Contract

Contracted shift patterns (8-30 hours per week) with the opportunity to work additional hours at busy times.

Up to 14.03 per hour including rolled up holiday pay, review in April 2026.

Shift patterns, may include evenings, Bank Holidays and weekends. We are looking for seasonal team members for the school holidays and some team members who also want hours during the week (days and evenings) during term time.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Take food and drink orders accurately and efficiently
- Provide excellent customer service and address any guest concerns or inquiries
- Assist with basic food preparation and plating as needed
- Ensure cleanliness and organization of the front of house area
- Collaborate with kitchen team to ensure timely delivery of orders
- Adhere to food safety and sanitation guidelines
- Handle cash transactions and operate the POS system

Skills:
- Previous experience in a restaurant or hospitality setting is preferred but not essential
- Strong communication and interpersonal skills
- Ability to upsell and recommend menu items to enhance the guest experience
- Excellent guest services skills, including attentiveness and problem-solving abilities

How to apply:

We are open to all, and we value the unique skills of everyone. If you're a suitably qualified applicant we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio economic background. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the company.

Please apply online by sending your CV and a covering letter telling us why you are interested in the role and what makes you a good fit.

Closing date January 2026. Interviews will be held w/c 26th January and 2nd February.

Want to find out more and meet some of the team? Why not come to one of our open events at Kelling Heath. 17th, 18th Jan (10am - 1pm), 19th Jan (4-6 pm).

If you need any adjustments or would like to discuss submitting your application in a different format, please contact us.

Job Type: Fixed term contract

Pay: Up to 12.52 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount Free parking On-site gym On-site parking Store discount
Experience:

Hospitality: 1 year (preferred)
Work Location: In person