Tiger Lily is a beloved local Chinese takeaway, known for our delicious dishes, friendly service, and commitment to quality.
Job Overview:
We are seeking a friendly Front of front-of-house phone Operator to join our team. The ideal candidate will be responsible for handling phone orders, providing excellent customer service, and ensuring a smooth operation at the front of the house.
Key Responsibilities:
Answer incoming phone calls promptly and professionally.
Take accurate customer orders and provide information about menu items.
Handle customer inquiries and resolve any issues or complaints with a positive attitude.
Process payments and ensure accurate order entry into the system.
Maintain a clean and organized front-of-house area.
Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
Assist with other front-of-house duties as needed, including greeting customers and managing takeout orders.