Job Description

Job Summary

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our customers, providing exceptional service while ensuring a welcoming atmosphere. Your responsibilities will include, taking orders, serving the customer , and effectively upselling a selection menu items to enhance the dining experience.

Responsibilities

Greet and welcome customers with a friendly and positive attitude. Assist in taking customer orders accurately and efficiently. Provide recommendations and upsell menu items to enhance customer satisfaction. Ensure all food safety and hygiene standards are adhered to during food service. Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters. Collaborate with kitchen staff to ensure timely food preparation and delivery. Handle customer inquiries and resolve any issues in a professional manner. Support the team during busy periods by managing time effectively and prioritising tasks.

Requirements

Previous experience in a restaurant or kitchen environment is preferred but not essential. Strong understanding of food safety practices and culinary skills. Basic maths skills for handling transactions accurately. Excellent time management abilities to thrive in a fast-paced setting. A passion for helping others and providing outstanding customer service. Ability to work collaboratively within a team while also being self-motivated. Flexibility to work various shifts, including evenings and weekends as required.
Join us in creating memorable dining experiences for our customers while developing your skills in a dynamic environment!

Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Free parking
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Work Location: In person