Job Description

Job Overview

We are seeking

experienced and upbeat Front of House Team Members

to join our vibrant hospitality team for the

festive season

. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest service. You'll play a key part in ensuring smooth restaurant operations and creating a warm, welcoming atmosphere for every visitor.

Hospitality experience is essential

, as we're looking for confident professionals who can hit the ground running. This is a

seasonal position

with the potential to become

permanent

for candidates who demonstrate strong work ethic, reliability, and team spirit.

Responsibilities

Greet guests warmly and ensure they feel welcomed throughout their visit. Take accurate orders and serve food and beverages efficiently. Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations. Assist with food preparation tasks as needed, adhering to food safety standards. Upsell menu items to enhance guest experience and maximise sales opportunities. Handle guest enquiries professionally and resolve any issues promptly. Manage payments accurately using the point-of-sale system. Support team members during busy periods to ensure smooth service flow. Follow health and safety regulations, including proper food handling and hygiene practices. Assist in setting up dining areas before service and clearing after closing.

Experience & Qualities

Previous experience in hospitality or restaurant environments is required.

Solid understanding of food safety standards and basic food preparation techniques. Familiarity with serving procedures and guest service best practices. Excellent time management skills, especially during busy service periods. Basic maths skills for handling transactions accurately. Experience with kitchen operations or culinary work is a plus. A

positive, friendly attitude

and strong communication skills. Genuine enthusiasm for creating memorable guest experiences.
If you're an experienced hospitality professional looking to contribute to a dynamic team during the festive season--and potentially beyond--we'd love to hear from you!

Apply on indeed, email us at 'enquiries@packhorseculcheth.com' or drop by and speak to a member of our team.

Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm, Zero hours contract
Contract length: 24 months

Pay: 12.21-15.71 per hour

Expected hours: 10 - 30 per week

Benefits:

Discounted or free food Flexitime Free parking On-site parking
Ability to commute/relocate:

England WA3 5ET: reliably commute or plan to relocate before starting work (preferred)
Experience:

Hospitality: 4 years (required)
Work Location: In person