Job Description

Overview

We are seeking enthusiastic and dedicated Front of House Team Members to join our vibrant public/restaurant team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and exceptional service throughout their drinking and dining experience. Your responsibilities will encompass various aspects of guest services, food preparation, and maintaining a clean and safe environment in line with food safety standards.

Responsibilities

Greet and seat guests promptly upon arrival, ensuring a friendly atmosphere. Take orders accurately and efficiently, providing recommendations to enhance the dining experience through upselling techniques. Assist with food preparation in the kitchen as needed, adhering to culinary standards and food safety protocols. (minimal) Maintain cleanliness and organisation of the front of house area, including tables, floors, and service stations. Handle guest inquiries and complaints with professionalism, striving to resolve issues promptly. Collaborate with kitchen staff to ensure timely service and quality of food delivered to guests. Manage time effectively during busy periods to ensure all guests receive prompt attention. serving drinks at the bar Ensuring cellar Is fully stocked and ales ready for use ( training will be given)

Experience

Previous experience in a restaurant or hospitality environment is preferred, we value a positive attitude and willingness to learn. Familiarity with food safety practices is advantageous. Skills in food preparation or culinary arts are beneficial for assisting in the kitchen when required. Strong guest service skills with the ability to engage positively with customers. Time management skills are crucial for handling multiple tasks efficiently in a fast-paced setting. Previous bar experience is a must, cellar knowledge is an advantage but training can be given. Must be confident to have sole responsibility on occasion
Join us as a Front of House Team Member and become part of a dynamic team that values hospitality and exceptional service!

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 14 - 32 per week

Additional pay:

Tips
Benefits:

Company pension On-site parking
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

Wimborne BH21 4BU: reliably commute or plan to relocate before starting work (preferred)
Experience:

Bartending: 3 years (required)
Work Location: In person

Reference ID: Front of house and bar
Expected start date: 23/06/2025