Front Office Associate
Job Description
About the Role
We are looking for a motivated and customer-oriented Front Office & Sales Associate to join our health tourism team in Scotland. In this dual role, you will welcome international patients and visitors while actively promoting our healthcare services and converting inquiries into sales.
Responsibilities
Greet and assist international patients, visitors, and partners in a professional and friendly manner
Manage front desk operations: phone calls, emails, inquiries, and appointment scheduling
Provide detailed information about healthcare services, treatment packages, and pricing
Actively follow up with patient inquiries and convert leads into confirmed sales
Negotiate and prepare treatment offers tailored to international patients
Support patients with travel arrangements, accommodation, and necessary documentation
Collaborate with the medical and operations teams to ensure an excellent patient journey
Maintain patient confidentiality and adhere to healthcare standards
Qualifications
Experience in oral hygenist, international sales, health tourism, or hospitality
Excellent command of English (both written and spoken)
Strong sales, negotiation, and communication skills
Ability to handle patient inquiries and convert them into confirmed treatments
Professional appearance, customer-focused attitude, and cultural awareness
Ability to multitask and work effectively in a fast-paced, international environment
Job Type: Full-time
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Job Detail
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Job IdJD3791903
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLiverpool, ENG, GB, United Kingdom
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EducationNot mentioned