Job Description

Job Overview

We are seeking a versatile, professional and organised Front Desk Receptionist to join our team. This role involves providing exceptional customer service, office-based administration, hands-on vehicle management, returning and collecting vehicles, ensuring our daily hire operations run smoothly and professionally. and ensuring the smooth operation of the front office. The ideal candidate will possess excellent communication skills, be proficient in various computer applications, and have prior office or clerical experience. This is a paid position suitable for individuals eager to contribute to a dynamic workplace environment.

Key Responsibilities

Office Administration:

Managing emails, answering phone inquiries, and maintaining an organised filing system for rental agreements and compliance paperwork.

Computer Literacy:

Daily use of MS Office and ProHire Booking Systems to process bookings and update vehicle status.

Vehicle Handovers:

Conducting thorough "check-in" and "check-out" inspections with customers, documenting any damage, and verifying fuel/mileage levels.

Fleet Coordination:

Moving vehicles around the site to ensure they are ready for hire. This includes vehicles of varying sizes (from small cars to large vans).

Customer Service:

Providing a friendly and efficient experience for all clients during the hire process.

The Ideal Candidate

Self-Motivated:

Able to manage your own workload and use your initiative when working solo.

Team Player:

Happy to collaborate with the wider team to complete daily tasks.

Organized:

A high level of attention to detail is essential for paperwork and vehicle inspections.

Confident Driver:

Must hold a valid, clean driving license and be comfortable driving vehicles of different sizes.

Tech-Savvy:

Proficient in using computers, email platforms, and digital filing systems.
This position offers an opportunity to develop valuable administrative skills within a supportive team environment. The successful candidate will be expected to demonstrate professionalism, efficiency, and a proactive approach to their responsibilities.

Job Types: Part-time, Permanent

Pay: 13.00 per hour

Expected hours: No more than 25.5 per week

Benefits:

Casual dress Company pension Employee discount On-site parking
Experience:

Office: 2 years (required)
Work Location: In person