We're looking for a creative, enthusiastic, and reliable Supervisor to join our team and work across our cafes in Jesmond, Gosforth, and New Bridge Street. If you have a preferred location, we're happy to discuss options.
About the Role:
This is a full-time position (35-40 hours per week) and involves leading the team during shifts, maintaining high standards in food quality and customer service, and helping to create a welcoming environment for both staff and customers.
Key Responsibilities:
Supervise daily cafe operations and run shifts independently
Organise team members and support their development
Maintain cleanliness, food hygiene, and safety standards
Manage stock, place food and supply orders
Uphold and develop our food and drink offerings
Travel between locations as needed
What We're Looking For:
Previous hospitality and supervisory experience (essential)
Knowledge of coffee preparation, food handling (not essential), and cake making/decorating (preferred)
A proactive team player who can remain calm under pressure
Willingness to learn our menu and allergen information
Flexible to work weekdays and weekends (8am-5pm)
Why Work With Us?
Be part of a supportive, creative team in a growing local independent business
Enjoy a healthy work-life balance
Opportunities for pay increases based on training completion and business growth
If you're passionate about hospitality and ready to take the next step in your career, we'd love to hear from you!
Job Type: Full-time
Pay: 12.70-13.00 per hour
Additional pay:
Tips
Schedule:
Day shift
Monday to Friday
Weekend availability
Application question(s):
Are you able to work full time?
Experience:
Hospitality: 2 years (required)
Work Location: In person
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