Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a professional environment where attention to detail and a welcoming demeanour are highly valued.

Responsibilities

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls, respond to enquiries, and direct calls as appropriate Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing payments Liaise with dental staff to coordinate patient care and clinic operations Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials Assist with administrative duties related to insurance claims and billing processes

Qualifications

Previous Dental reception experience Strong administrative skills with attention to detail Excellent organisational and multitasking abilities Friendly, professional manner with strong communication skills Ability to remain calm under pressure and provide exceptional customer service Proficiency in using office software programmes such as MS Office or similar tools
This position is ideal for organised individuals who enjoy working in a team-oriented environment and are committed to delivering outstanding patient care.

Kindly apply along with a short cover letter and your CV

Job Types: Full-time, Permanent

Pay: 13.50-14.00 per hour

Expected hours: 42.5 per week

Work Location: In person