We are seeking a friendly and organised Dental Receptionist to join our family-run dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and enhancing the overall patient experience.
Responsibilities
Greet patients upon arrival and ensure a welcoming atmosphere.
Manage appointment scheduling, confirmations, and cancellations effectively.
Handle patient inquiries and provide information regarding services offered.
Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
Process patient payments and manage billing inquiries.
Coordinate with dental staff to ensure seamless patient flow throughout the day.
Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
Ensure the reception and waiting area are tidy and well-organised at all times.
Experience
Previous office experience is desirable, preferably within a healthcare or dental setting.
Administrative experience is highly desirable, showcasing skills in managing schedules and handling correspondence.
Strong communication skills with a focus on customer service excellence.
Proficiency in using computer systems and dental software is an advantage.
Ability to work well under pressure while maintaining attention to detail. We look forward to welcoming a dedicated Dental Receptionist who thrives in a busy but informal environment and is committed to providing outstanding support to our patients and team alike.
Job Types: Full-time, Permanent
Pay: 29,000.00-34,500.00 per year
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.