Job Description

Job Overview

A new opportunity has arisen for a dental receptionist to join our friendly, owner run practice in the community of Wem.
We are looking for a full or part time member of staff, and will consider either for the right applicant.

The successful candidate will be the first point of contact for patients, responsible for managing appointments, patient records, and administrative tasks to ensure smooth daily operations. This role offers an excellent opportunity to work in a welcoming environment within a reputable dental practice.

Duties

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling and coordinate patient bookings efficiently Answer phone calls, respond to enquiries, and direct calls appropriately Maintain accurate and up-to-date patient records and files Handle administrative tasks such as processing payments and insurance claims Assist with correspondence, including emails and postal mail Ensure the reception area remains tidy, welcoming, and well-organised Support the dental team with general administrative duties as required

Requirements

Previous office experience or administrative experience is highly desirable Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Fluent English, both written and spoken Friendly, professional demeanour with a customer-focused approach Ability to multitask effectively in a busy environment Proficiency in office software such as MS Office or equivalent programmes Ability to work well within a team and independently when necessary Flexibility to adapt to changing priorities within the practice environment Dental experience not essential, but would be beneficial. Full training given on SOE (dental software)
Working hours ideally 8.30am - 5.30pm with an early finish on Fridays. Please let us know in your application if you are looking for full-time or part-time hours.

If you love taking care of patients we would love to hear from you.

Please send your application to:

Mrs Ruth Dudley

Practice Manager

ruth@chapelstreetdental.co.uk

We are an equal opportunity employer and value diversity, equality and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

Job Types: Full-time, Permanent, Fixed term contract

Pay: From 12.21 per hour

Expected hours: 34 - 42 per week

Benefits:

Company pension
Work Location: In person