Job Description

Job Overview

We are seeking a dedicated and detail-oriented Office Administrator to join our team. The ideal candidate will have a strong background in office management and administrative support, ensuring that our office runs smoothly and efficiently. This role is crucial in coordinating day-to-day operations, managing communications, and providing clerical assistance to various departments.

Duties

Manage incoming and outgoing communications, including phone calls and emails, ensuring professional phone etiquette at all times. Prepare and send invoices to customers who have placed orders on the phone or by e-mail Deal with queries from customers in relation to course bookings Take payment and deal with exam board queries Maintain organised filing systems for both physical and digital documents. Perform data entry tasks accurately and efficiently, ensuring all records are up-to-date. Assist with bookkeeping tasks using XERO, including invoicing and expense tracking. Prepare wages information to submit to the Accountant for monthly pay cycle Administer examination paperwork and send to relevant bodies Coordinate office supplies inventory and place orders as necessary to ensure the office is well-stocked.

Skills

Proven office experience with a strong understanding of administrative processes. Proficient computer skills, particularly in Microsoft Office Suite Previous experience with Xero (or similar) is advantageous. Excellent organisational skills with the ability to manage multiple tasks simultaneously Effective phone etiquette and communication skills to interact professionally with clients and colleagues. Clerical experience that demonstrates capability in managing office duties efficiently. If you possess these skills and are looking for an opportunity to contribute to a local well established business, we encourage you to apply for the Office Administrator position.
Job Type: Full-time

Pay: 24,420.00-32,000.00 per year

Benefits:

Free parking On-site parking
Experience:

Administration: 2 years (preferred)
Language:

English (preferred)
Work authorisation:

United Kingdom (required)
Location:

Redditch B97 5XP (preferred)
Work Location: In person

Reference ID: SWAT Gas Admin
Expected start date: 30/09/2025