Job Description

Receptionist - Full-Time

Location: Spalding Dental Practice (Part of Elegant Smiles Dental Group)

Elegant Smiles Dental Group is seeking a Full-Time Receptionist to join our expanding team at our Spalding Dental Practice. We are a group of six established practices located in Lincoln, Grantham, Heckington, and Stamford, offering high-quality dental care across Lincolnshire.

Our Spalding Practice is a busy mixed dental clinic providing General Dentistry, Implants, Invisalign, Cosmetic Dentistry, and much more. We are proud to be a Diamond Apex Invisalign Provider. The practice features five modern surgeries, equipped with digital X-rays, iTero scanners, and is fully computerised using Dentally software.

This is a fantastic opportunity to become part of a friendly, professional, and supportive team within a growing dental group.

Key Responsibilities

Provide an excellent standard of patient care, ensuring all patients feel welcomed and supported. Manage patient diaries efficiently, coordinating appointments and clinician schedules. Streamline bookings and maintain effective diary management to maximise practice efficiency. Assist with finance applications and ensure deposits are taken in line with company policy. Follow up with new patients, recalls, and reminders to support ongoing patient relationships. Handle telephone and front-desk enquiries professionally, maintaining confidentiality at all times. Support the clinical team with administrative tasks as required.
About You

The ideal candidate will be:

Warm, approachable, and professional, with a positive "can-do" attitude. A strong team player who thrives in a fast-paced environment. Possessing excellent communication and organisational skills. Confident using computer software (experience with Dentally is advantageous). Previous dental reception experience is desirable but not essential, as full training will be provided.
What We Offer

Full training and ongoing professional development, including opportunities for progression. Supportive working environment with an open-door policy. Regular team bonding activities. Uniform provided. Discounted employee dental treatment. Annual in-house medical emergency training.
Competitive salary (dependent on experience).

Working Hours

Monday to Friday: 8:15 AM - 5:15 PM

One late evening per week

One Saturday per month

How to Apply

If you are enthusiastic, organised, and passionate about patient care, we would love to hear from you.

Please email your CV and cover letter to:

Justine Redmile, Operations Manager - practicemanagergrantham@elegantsmiles.co.uk

Job Type: Full-time

Benefits:

Company pension
Work Location: In person