Full Time Sales Associate
Job Description
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Overview:
Why work for BOSS?
HUGO BOSS is one of the leading premium fashion and lifestyle companies. Over 17,000 employees worldwide work hard to ensure the quality of our products. But a fascination for fashion isn't the only thing that our staff have in common: We also want to inspire people with our work. And this inspiration begins with our employees. That's why we foster a working environment in which you can contribute your personality, ideas and creativity. Design your workplace and your professional future in a way that suits you best. Only when we work together, something unique will emerge.
#BeYourOwnBOSS
Responsibilities:
Performance
Be familiar with all company store & individual KPI's & targets Follow all provided action plans to improve productivity Supporting in all operations for loss prevention & stock management Build & maintain a strong commercial awareness of competitors & local markets
Customer Service & CRM
Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers Establish a customer centric mindset to ensure customer experience Responsible for CRM data gathering & quality management Support store management in transaction, complaint & return handling
Qualifications:
Previous retail, hospitality or customer service experience is required along with an excellent understanding of premium fashion industry Passionate & knowledgeable about the brand
-Commercial mindset- Excellent communication skills at all levelsAbility to be flexible & adaptable to the need of the business Willingness to constantly learn & develop Proficient utilization of business systems & latest technology High cultural knowledge & awareness Perceptive of customer needs * Fluent in a second language would be an advantage (spoken & written)
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Job Detail
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Job IdJD3643345
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLaunton, ENG, GB, United Kingdom
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EducationNot mentioned