Job Description

Treasure Data:

At Treasure Data, we're on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes.



We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave(TM): Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.



Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers--self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role:

As a Functional Consultant at Treasure Data, you will orchestrate the delivery of innovative data-driven customer solutions by bridging the gap between business needs and technical implementation. This is a hands-on, client-facing role focused on requirements gathering, end-to-end solution design, workflow configuration, and enablement for Fortune 1000 customers. You'll partner closely with clients, Engagement Managers, Solution Architects, and Data Engineers, delivering functional expertise across Customer Data Platforms (CDP), digital marketing, identity resolution, and advanced personalization - while continuously evolving skills in AI and intelligent agent technologies.

Responsibilities & Duties:

Lead requirements elicitation and workshop sessions with business and technical stakeholders to uncover customer objectives, data challenges, and solution needs. Analyze and document business processes, user journeys, data flows, and technical requirements, ensuring clear translation from business goals to actionable solution designs. Partner with Solution Architects and Data Engineers to design and configure Treasure Data-based use cases, including segmentation, audience activation, personalization, and reporting. Own the creation of documentation: requirements specifications, functional design documents, data mapping sheets, and end-user guides. Configure no-code/low-code elements of CDP workflows, user interfaces, and data activation tools to meet client needs. Execute hands-on testing, user validation, and troubleshooting of solution workflows prior to launch, proactively identifying and resolving issues to ensure quality delivery. Deliver customer enablement (including workshops, training, and guided handoffs) to business end users and technical client teams. Advise clients on best practices related to data governance, consent management, identity resolution, and compliance within the Treasure Data ecosystem. Contribute to playbook development and functional best practices to support teamwide knowledge sharing and delivery consistency. Stay current with evolving trends in customer data, martech/adtech, and support early experimentation and enablement for AI and agent-powered use cases.

Required Qualifications:

5+ years of experience in functional consulting, business analysis, or solution delivery roles, preferably in SaaS, martech/adtech, or data-driven environments. Proven expertise gathering and interpreting complex requirements from diverse business and technical stakeholders. Experience designing and configuring business workflows, segmentation logic, audience activation, and data transformations within a Customer Data Platform or similar tool. Ability to break down ambiguous business questions and deliver actionable, documentation-driven solutions that fit within broader project architecture. Hands-on skills with workflow/process builders, data mapping, and/or low-code SaaS configuration tools. Familiarity with martech/adtech ecosystems and marketing analytics (channels, journeys, personalization, campaign measurement). Strong communication and facilitation skills - comfortable leading workshops, delivering training, and translating technical concepts for business audiences. Detail-oriented and process-driven, with strong organizational habits and project delivery acumen. Collaborative, adaptable, and motivated to continuously learn and innovate in a fast-moving environment. Bachelor's degree or equivalent practical experience.

Preferred Qualifications

Experience with Treasure Data platform, or equivalent enterprise CDP platforms, including configuration, onboarding, and functional design. Background in customer data management, digital marketing execution, or data privacy/compliance (GDPR, CCPA, etc.). Hands-on experience integrating or supporting AI-based solutions - such as AI/ML-powered recommendations, predictive scoring, or agent workflows - in a business context. Certifications or demonstrated skills in building, testing, or enabling AI/LLM/chatbot/decision agent solutions. Experience working on multi-functional project teams with Solution Architects, Data Engineers, and Engagement Managers. French speaking is a plus.

What Success Looks Like

Functional use cases are delivered on time, fully addressing customer needs, with clear, actionable documentation and highly satisfied stakeholders. Clients' business and technical teams are equipped to activate, measure, and optimize new data solutions and campaigns. Work products (designs, configurations, training) are reusable and help accelerate future solution delivery. You serve as a resource for best practices in workflow configuration, enablement, and AI-powered use case exploration. Internal and external teams value your expertise in bridging business goals with advanced CDP functionality and emerging AI/agent solutions.

Physical Requirements:

Working out of the London, UK or New York, NY office according to our "Global Hybrid Working Policy."

Travel Requirements:

Up to 20%

Perks and Benefits (UK):

Our benefit package showcases our culture of care and empathy with


Competitive compensation packages Salary Sacrifice pension plan with 7% employer match Supplemental medical and dental cover offered & 5X annual salary for life cover provided Restricted Stock Units (RSU)

About Treasure Data:

Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world's largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust.



Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty.

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.



Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!