Job Description

Salary:

27,465 FTE per annum

Location:

Flexible - across any of our 3 hospices

Hours:

Full & Part Time Considered - minimum 30 hours per week

Contract:

Permanent

Please note - internal title is Senior Individual Giving Officer.


Are you ready to make a genuine impact in the lives of children and families who need it most? East Anglia's Children's Hospices (EACH) is looking for a motivated, organised and creative

Senior Individual Giving Officer

to help us grow and engage our community of supporters.


This is a 30 - 37.5 hours per week role based between home and one of our hospices in Cambridge, Norwich, or Ipswich (with an expectation of at least one office-based day per week, flexible to business needs). You'll report to the Individual Giving Manager and be part of a values-driven team.

Are you:

A strong communicator who uses their campaign skills to drive real-world impact? Motivated by the opportunity to help raise vital funds for children with life-threatening conditions and their families? A strategic thinker with a hands-on approach to donor engagement and stewardship?

Do you have:

Experience delivering effective fundraising campaigns across print and digital platforms? Knowledge of data protection and UK fundraising regulations? Strong project management skills, the ability to work cross-departmentally, and flair for persuasive story telling? Experience managing relationships with external suppliers (e.g., lottery providers)?

Responsibilities include:

Leading our relationship with the charity's lottery provider and supporting our Raffle, Appeals, Virtual Gifts, and Regular Giving campaigns. Designing and delivering creative supporter journeys that improve donor experience and boost long-term support. Collaborating closely with marketing, data, and supporter care teams to ensure cohesive campaign delivery. Reporting on campaign performance and continuously seeking ways to improve our reach and results. Supporting donor care during staff absence to ensure high standards of service.
Want to see what it is like to be a part of our Fundraising team at EACH?

The benefits

Enhanced holiday plus holiday purchase scheme Flexible / hybrid working Employee health cash plan & wellbeing support schemes Employer pension scheme (up to 7% employer contribution) inc. life assurance cover Free eye tests & Cycle to work scheme Enhanced maternity & paternity pay

The organisation

East Anglia's Children's Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.


In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.


Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.


We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 52 shops and a Retail Distribution Centre.

Diversity statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.


Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.


This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.


It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.


EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.


Pay: 27,465.00 per year


Benefits:


Additional leave Company pension Cycle to work scheme Discounted or free food Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Paid volunteer time Sick pay
Work Location: In person