Job Description

Customer Service and Support

Location

Newcastle, United Kingdom

Job Title:


Fundraising Advisor



Dealing with donors on behalf of a leading humanitarian organization through outbound calling, email, chat & social media.
Essential Functions - Duties and ResponsibilitiesPassionate about building relationships and establishing trust with supporters with a view to securing ongoing donations. Being able to work professionally and efficiently dealing with donors to maintain and drive great results.
Qualifications RequiredExcellent communication skills in English and German, both oral and written. Ability to influence others. A minimum of 6-12 months' experience within a customer focused role. A passion to deliver exceptional results. An adaptable approach when dealing with supporters. Ability to maintain confidentiality. Effective listening skills. Excellent interpersonal skills with the ability to build rapport. Strong attention to detail. PC literate with the ability to use multiple systems.
Preferred:Previous experience within a fundraising role.

Travel
2 days per week on site

Address

:

The Rocket, Stephenson Quarter, Newcastle upon Tyne NE1 3SA



Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:


Newcastle upon Tyne
Language Requirements:


Time Type:

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