Job Description

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Fundraising Community Coordinator

location_on
Home based
11/09/2025


Fundraising Community Coordinator


Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.


Job details

Salary

13,500 pro rata, per annum (27,000 FTE)

Contractual hours

18.75

Basis

Part Time

Contract type

Permanent

Benefits

33 days' annual leave
Flexible working*
8 percent employer pension contribution
Free health cashback plan
Employee assistance programme
Learning and development opportunities

Department/team

Fundraising and Engagement

Date posted

29/08/2025

Job reference

REQ000227


About the role


Location: remote - home working

Hours of work: 18.75 hours

Shift pattern: Thursday 2.15-7.30pm

Friday 2-7.30pm

Saturday 9.30am-2.30pm (week A) or 3.30-8.30pm (week B)

Sunday 3.30-8.30pm (week A) or 9.30am-2.30pm (week B)

Annual leave: 33 days (plus eight bank holidays)

Benefits:
enhanced maternity, paternity and adoption leave, and shared parental pay family-friendly policies 8% employer pension contribution (Aviva) free health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash)
access to a wellbeing app flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more
learning and development opportunities including bespoke training and access to LinkedIn Learning) commitment to employee health and wellbeing. we have a Menopause Friendly accreditation and are a Disability Confident employer

We are excited to announce an opportunity for a passionate Fundraising Community Coordinator to join our virtual events team. You will play a crucial part in managing the online communities for our month-long Virtual Events, ensuring an exceptional experience for our dedicated supporters.

As the Fundraising Community Coordinator you will be responsible for posting on our online communities, supporting the Virtual Events Assistant to create engaging content that will inspire and uplift our supporters and driving positive interactions within the community. You will actively engage with supporter posts, promptly responding to inquiries, moderating the community and extending warm welcomes to new members.

You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ's and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via phone, SMS email and social media becoming a fundraising expert within the Mass Participation Team.

To succeed in this role will have a proven track record of building positive relationships, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing online communities and utilising databases will be highly beneficial. Above all, we are seeking a candidate with an adaptable and proactive "can-do" attitude.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with

recruitment@dementiauk.org.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you'd like support to make an application, contact

recruitment@dementiauk.org

.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Fundraising Community Coordinator