Job Description

Fundraising Executive/Account Manager

About Superstars

Superstars is a leading provider of bespoke luxury experiences, high-end hospitality, artwork, and memorabilia. Through our innovative

Silent Auction service

, we support over 500 prestigious events annually -- including Premier League fixtures, Formula One races, England rugby matches, concerts, charity galas, and business award ceremonies.

We pride ourselves on delivering a seamless, high-quality service that enhances fundraising results for charities, event organisers, and corporate clients alike. With a reputation for trust, creativity, and precision, we are expanding our team and looking for a passionate and relationship-focused

Fundraising Executive / Account Manager

to join us.

The Role

As a

Fundraising Executive / Account Manager

, you will play a pivotal role in managing client relationships, maximising fundraising opportunities, and supporting event delivery. You'll manage a portfolio of existing accounts while actively generating new business through referrals, outreach, and up selling.

This role requires a confident communicator, an organised project manager, and a proactive fundraiser who thrives in a fast-paced, event-driven environment. From luxury gala dinners to international sporting occasions, you'll help deliver high-performing fundraising solutions that make a real impact.

Key Responsibilities:

Build and maintain long-term relationships with existing clients, ensuring outstanding service and retention. Identify and convert new business opportunities, leveraging existing client relationships and cold outreach. Tailor silent auction solutions and packages to maximise fundraising results. Provide consultative advice to clients pre- and post-event. Manage all administrative aspects of auction delivery, from planning to post-event reporting. Attend and support auctions at events, ensuring smooth onsite delivery -- including potential international travel. Analyse performance data from past events to optimise future auction strategy. Collaborate with internal teams to maximise product exposure and inventory turnover. Maintain accurate CRM records and manage client communications in a timely manner. Monitor cost-efficiency and performance across auctions, reporting regularly on key metrics.

What We're Looking For:

Proven experience in

account management

,

fundraising

,

sales

, or

client-facing roles

. A highly motivated individual with a strong drive to exceed targets. Excellent interpersonal skills with the ability to build trust and rapport quickly. Strong organisational skills with the ability to manage multiple clients and events simultaneously. Comfortable in both independent and collaborative working environments. High attention to detail and a customer-first mindset. Flexible and willing to work occasional evenings, weekends, and travel as required. Confident with CRM systems and proficient in Microsoft Office. Full UK driving licence is essential.

Why Join Superstars?

Work with a passionate and supportive team in a dynamic, fast-growing company. Be part of events that make a real impact for charities and clients alike. Exposure to prestigious global events and high-profile experiences. Clear progression opportunities and career development support. Competitive salary with performance-based incentives.

What We Offer:

Competitive Base Salary:

32,000 - 34,000 depending on experience

Uncapped Commission:

This roles includes a performance based commission plan that scales with account growth, retention and sales.

Bonus Schemes:

Attractive rewards for exceeding targets.

Exclusive Experiences:

Get the chance to experience the very events you're helping to sell. (Trust us, it's unforgettable!)

Generous Annual Leave:

25 days plus the option to buy or sell holidays.

Birthday Day O

ff:

Take an extra day off to celebrate your birthday.

Company Pension Scheme:

Matching contribution scheme up to 6%.

Death in Service

: Our scheme has you covered, offering financial security for your loved ones.

Health Benefits:

Generous Medicash health scheme and access to an Employee Assistance Programme for your well-being.

Vibrant Work Culture:

Join a fun, sociable team with Pizza Fridays, casual dress code, and plenty of social events to unwind.

Long service rewards:

Rewards at 5, 10, 15, 20 and 25 years' service.

Employee Discount Scheme:

Enjoy exclusive discounts across a variety of brands and services.

Growth Opportunities:

We believe in your potential, offering a clear path for both personal and professional development in a fast-paced and dynamic environment.
If you're a relationship-driven professional who thrives on delivering high-impact results and wants to grow in a rewarding fundraising and events environment, we want to hear from you.

Apply now to become a Superstar

(You must have the right to work and live in the UK)

Job Types: Full-time, Permanent

Pay: 32,000.00-34,000.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Employee discount Health & wellbeing programme Life insurance Sick pay
Schedule:

Monday to Friday
Education:

A-Level or equivalent (required)
Experience:

Account management: 2 years (required)
Work Location: In person

Reference ID: Fundraising2025