Job Description

Sales Advisor - Sleepy Valley, Motherwell

Sleepy Valley is a well-established, family-run business with a proud reputation for excellent customer service and quality products. We are looking for an enthusiastic

Sales Advisor

to join our team in Motherwell.

What we offer:

A friendly, supportive environment within a family business Commission-based pay structure with great earning potential Full training and ongoing support Staff discounts

About the role:

As a Sales Advisor, you'll be the face of our store - welcoming customers, listening to their needs, and helping them find the right products. Alongside sales, you'll also support the smooth running of the business by carrying out key administrative tasks such as:

Processing customer orders Booking in deliveries Liaising with the delivery team to ensure excellent service

What we're looking for:

Confident, approachable, and professional Strong communication and customer service skills Organised and comfortable with admin tasks Previous retail or sales experience is an advantage, but not essential Reliable and motivated to succeed
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Location:

Motherwell

Pay:

Commission-based structure (details discussed at interview)

If you're looking for a long-term opportunity with a family business where your hard work is valued and rewarded, we'd love to hear from you.

Duties

Engage with customers to understand their needs and provide appropriate product recommendations. Utilise merchandising techniques to enhance product visibility and drive sales. Demonstrate excellent phone etiquette while handling customer inquiries and follow-ups. Upsell products and services to maximise sales opportunities. Maintain an organised workspace and ensure all sales materials are up-to-date. Collaborate with team members to achieve sales targets and improve customer satisfaction. Manage time effectively to balance multiple customer interactions and administrative tasks. manage the sales process from enquiry to delivery speaking to customers ordering good liasing with the warehouse and manufacturing teams and booking deliveries

Requirements

Proficiency in English is essential Strong communication skills, both verbal and written, with the ability to engage customers effectively. Basic math skills for processing transactions and managing inventory. Excellent organisational skills to maintain an efficient work environment. Previous experience in a sales or retail environment is advantageous but not mandatory. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive to provide outstanding service and build lasting relationships with our customers!
Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 16 - 40 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Experience:

Sales: 1 year (required)
Location:

Motherwell ML1 1XA (preferred)
Work Location: In person