For all shop supporters, staff, customers, premises, cash and stock
Duties:
Ensure the aims and objectives of IAT are maintained
Be responsible for shop layout, displays and prices in order to maximise revenue
Ensure availability of any necessary transport and removal of rubbish
Ensure the availability of literature etc to promote the work of IAT
Ensure shop has adequate facilities for staff and customers
Ensure all premises are maintained in a clean and tidy condition
Provide all necessary direction and guidance to staff and volunteers
Ensure IAT's recruitment and disciplinary procedures are followed
Ensure there are adequate staff available during all opening hours
Ensure shop has adequate supplies of all necessary materials and equipment
Ensure staff and volunteers receive all necessary security and protection
Ensure Health and Safety procedures and guidelines are observed
Ensure all required reporting is provided, including timely shop sheets, and the safe and correct banking and recording of receipts
Be available for any meetings with your the Retail Manager and other senior staff
Ensure the handling of any customer complaints in accordance with the ethos of IAT, reporting any serious incident or situation promptly to the Area Manager & Office Manager
Encourage local church support and co-operation for shops and IAT in general
Prayerfully consider any areas for improvement and expansion of Sales, Community Support and Christian Witness
Uphold the requirements of Trading Standards Authorities and any other matters to ensure IAT always operates within the law
Not to communicate any information regarding IAT to the media without prior approval of the Director or Retail Director
Essential attributes
Retail experience
Integrity and Godly character
Good interpersonal/communication skills
Good organisational skills
A flexible approach
Leadership experience and ability to work well with teams of people
Good motivational skills
Ability to resolve problems
It is also desirable that the successful candidate has experience of the voluntary sector and has a full clean driving licence
Job Type: Full-time
Work Location: In person
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