Job Description

Are you a people person with a passion for shaping the future of healthcare?



As a Future Workforce Engagement Officer, you will be the friendly face behind inspiring volunteering, work experience, and apprenticeship journeys across Pembrokeshire for Hywel Dda University Health Board.



From leading induction sessions to coordinating placements and championing community engagement, you'll help individuals discover their potential within the NHS. You'll work with schools, third-sector partners, and internal teams to create meaningful, accessible opportunities that reflect the vibrant communities we serve.



Expect a role full of variety; one day you might be delivering a careers talk, the next you're supporting a volunteer through their first shift. You'll need to be organised, empathetic, and a natural communicator who thrives on making connections.



If you love a challenge and want to make a real difference, this is your chance to help build the Hywel Dda workforce of tomorrow. Come join us and be part of something truly rewarding!

The Future Workforce Engagement Officer will:

Independently manage a caseload of future workforce candidates (volunteers and work experience) throughout the participate journey from induction to evaluation.



Be responsible for ensuring a high- quality experience for all work experience and volunteering participants, proactively identifying

placement opportunities, and promote the organisation's/ Future Workforce mission and talent pipeline across diverse platforms.



This role requires a high level of administrative coordination, including maintain clear and effective communication with all parties

involved via email, telephone, Microsoft Teams and face to face interaction.



Build and maintain relationships within the acute site base and surrounding area to include community teams, to facilitate future

workforce pathways and initiatives.



Become a well-known face within the counties Health Board provision for our existing and future workforce.



Manage operational issues and handle sensitive concerns in line with Future Workforce policies and procedures.



Integrating volunteers into natural NHS service delivery models with a view of increasing patient experience, alongside the experience

of visitors, relatives and careers through a range of volunteering opportunities i.e. Meet and Greet, shop trolley etc.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 27.08.25