Job Description

Primary Function

Phillips Auctioneers seek invigilators to work at their London location, 30, Berkeley Square, Mayfair.



Our Invigilators are crucial in maintaining the security of the artwork and the safety of all visitors to the show while providing a welcoming and professional front-of-house experience. Gallery Invigilators report to the Client Services Supervisor.



Phillips values a workforce with a wide variety of experiences, backgrounds and skills, so we encourage you to apply even if you do not meet all of the qualifications.

Duties and Responsibilities

Welcoming visitors, clients and the general public to the sale, providing a first-class customer experience to all

Ability to talk with knowledge and confidence about the artworks at Phillips and be able to answer general queries - all information will be provided during training; this includes information sheets and department specialists

Be visible and engage with all visitors and staff to ensure gallery guidelines and protocols are followed

Surveillance and monitoring of guests and visitors to the sale. Reporting any issues to the relevant point person

Guide and redirect clients to specialists or client services representatives through Slack

Maintain a tidy and well-presented exhibition space and report any damages to the artworks/gallery space

Assist with set up for various Phillips events and attend and participate at Private Views and support for/attendance at other gallery events as required

Promoting health and safety with coordination with the security and client services departments

Assist with closing up and ensure all visitors leave the gallery promptly at closing time

Liaising with the rest of the client services team to ensure all artworks are constantly monitored

Ensure music is playing in all gallery spaces at a reasonable level

Any other duties as required

Professional Skills and Experience

Previous gallery or museum experience would be advantageous.

Customer service experience

Multi-lingual would be an advantage

Basic knowledge of health and safety and first aid would be advantageous

Education And Training

BA/BS or comparable working experience

Personal Attributes

An interest in modern and contemporary art and culture is essential

An enthusiastic, friendly attitude and willingness to help is essential

Well presented, professional, smart appearance to represent Phillips (black or navy clothing to match the branded t-shirt is essential)

Reliable team player

Flexible with a positive proactive approach

Excellent inter-personal skills balanced with professionalism and diplomacy

Calm and friendly manner, especially when under pressure

Excellent spoken and written communication skills

Confidence and ability to take charge of the public in an emergency

Ability to move freely around an exhibition, stand for long periods and work alone

Working Conditions

Work is primarily undertaken in our Berkeley Square building

The role will require a fixed commitment to several fixed AM or PM shifts of 4 hours through the sale - these hours provide flexible hours

Invigilators must be able to commit to a paid training and induction day on-site before starting

* Follow through and support provided by the Client Services Supervisor - this job also provides an opportunity to meet others who are interested in the art world