Job Description

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26,000-30,000 + ????

Responsibilities

Platform Operations

Manage the daily operations of the gaming platform to ensure smooth functionality and content delivery;

Assist with monitoring platform data, supporting regular reporting and analysis.

Event Planning & Execution

Monitor and analyze game data to design in-game events based on game progression and player behavior;

Draft event proposals and coordinate with art, engineering, and QA teams to ensure timely launch;

Oversee version updates, including release workflows and issue handling;

Track and analyze event performance, providing optimization suggestions.

Announcements & Content Management

Draft and publish official game announcements, ensuring timely and accurate communication of updates and event information;

Maintain consistency and accuracy of platform content and information.

User & Customer Service Management

Manage and train the customer service team to improve service quality and player satisfaction;

Ensure synchronization of version content through announcements and information updates;

Monitor player feedback and community sentiment, regularly compiling reports and improvement suggestions for the product team.

Business & Partner Coordination

Collaborate with game developers to support game launches, updates, and version management;

Coordinate resources and drive the successful implementation of partnership projects.

Requirements

Bachelor's degree or above in any major, with 3+ years of experience in game operations and at least one commercial game operation project;

Proven experience in independent event planning is preferred; passionate and experienced gamers are a plus;

Proficient with data analysis tools such as Excel, Looker Studio, or DataFocus;

Strong writing and documentation skills, capable of producing clear proposals and reports;

Passionate about games, with strong understanding of player psychology; highly responsible and able to perform under pressure;

Experience in RPG, SLG, or card game operations is a plus.

Compensation

26,000-30,000 + personal allowance

Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Benefits:

Company pension
Ability to commute/relocate:

London EC3A: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

What is your current salary and expect salary?
Experience:

Game Operations: 2 years (preferred)
Language:

English (preferred) Mandarin (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person