Job Description

Fairgame, Canary Wharf -- an adult fairground serving amazing cocktails and buzzing street-food vibes. Grab a bite from Burger & Beyond or Rudy's Pizza, soak up sunlit booths, and enjoy lively nights of music, games and good times. We're open all week and at weekends, catering for corporate bookings, after-work games, and weekend fun with friends and family. Join our team and help create the fun -- great people, great food, great cocktails.

About the role:

As a

Senior

Site Technician

at Fairgame, you'll play a vital role in keeping the fun going -- literally. From maintaining our custom-built games to supporting both guests and internal teams, you'll be at the core of the action every day.

Working closely with colleagues across departments, as well as external suppliers and manufacturers, you'll take ownership of the technical side of the Fairgame games experience. That means being hands-on with our mechanical and electronic installations, responding quickly to breakdowns, and ensuring everything runs smoothly for every guest.

You'll get stuck into performance data, analyse trends, and suggest improvements to maximise uptime and enjoyment. As someone who thrives on problem-solving, you'll relish the challenge of diagnosing and resolving technical issues, while always keeping safety and customer experience top of mind.

This is a fast-paced, varied role -- no two days will be the same. You'll be expected to learn the ins and outs of our systems, provide day-to-day support to the on-site team, and occasionally step in to guide guests or handle concerns with professionalism and care.

About the role:

Maintain and troubleshoot custom-built game installations (mechanical and electronic). Operate and support integrated software systems. Respond to and resolve technical faults and breakdowns swiftly. Carry out regular housekeeping and cleaning of equipment. Monitor and analyse data to drive performance improvements. Produce performance reports when required. Work collaboratively with team members and assist in scheduling maintenance or repairs. Interact with guests professionally, offering technical support and resolving issues on-site. Learn and operate internal software tools and liaise with suppliers/manufacturers for ongoing support.
Whether you're early in your technical career or looking for a new challenge in a unique environment, this role offers a great opportunity to grow in a dynamic, guest-focused setting where innovation and reliability are everything.

You will thrive in this role if you are:

Proactive, enthusiastic, charismatic and a team player Practical and problem-solving Passionate about operational software Comfortable working in a fast-paced, forwarding thinking organisation. Experienced in customer-facing roles and gets great joy out of creating memorable experiences for guests.

The Benefits:

1.5x hourly payrate for any hours worked after midnight., Additional service charge & tips accrued weekly and distributed fairly using TiPJAR. Food from one of our amazing street food vendors included with every shift worked. Secured monthly payroll with access to 50% of your salary before payday. You will have the ability to access your wage as and when you need it, as well as access to a financial wellbeing program to help you stream, track, save and learn. Cycle to Work scheme. Nursery benefit scheme. Access to an Employee Assistance Programme - a free and totally confidential 24/7 helpline to assist you with anything at all, from therapy sessions to advice on difficult personal or financial situations. Staff Discount: free games + 50% off drinks in our venue for you and up to 3 friends during off-peak times, 30% off drinks for you and up to 3 friends at peak times. A fun, dynamic and exciting place to work. A supportive and positive environment to help you further your career. The opportunity to grow with the business - we are young and ambitious, with plans to grow both here in the UK and internationally.
Job Type: Full-time

Pay: From 14.00 per hour

Expected hours: No more than 45 per week

Work Location: In person