Job Description

Garden Retail Assistant

Carpenter's Nursery & Farm Shop, St Albans
Part-time (20-30 hours per week, including weekends)

About us

Carpenter's Nursery & Farm Shop has been family-run in St Albans for over 100 years. With our roots firmly in horticulture, we grow a wide range of seasonal vegetables and plants on site, and stock everything from bedding plants, shrubs, compost and tools to artisan food, drink and unique gifts. Our ethos is simple: to celebrate seasonality, provenance and quality while offering our customers an inspiring shopping experience.

Why join us?

This is not your average retail role. Every day is different -- one moment you'll be creating eye-catching displays of fresh produce and plants, the next you'll be advising customers on seasonal veg, gardening products or the perfect foodie gift. You'll be part of a small, supportive team where your ideas, creativity and love of plants and food will really shine.

What you'll be doing

Designing and refreshing seasonal displays that showcase plants, fresh produce, gardening goods and artisan food. Acting as a champion for local produce and gardening, inspiring customers with your knowledge and enthusiasm. Offering exceptional customer service, from helping someone choose a seasonal ingredient to advising on the right compost for their garden. Using our EPOS system for ordering and stock management. Serving customers at the tills with a friendly, efficient manner. Keeping the shop and plant areas looking their best with high standards of merchandising and housekeeping. Supporting with stock replenishment, stock takes and moving products.

About you

You've worked in horticulture, a garden centre, farm shop, deli or similar retail environment. You're a genuine foodie and plant lover, with a passion for gardening, local produce and artisan food & drink. You've got a creative eye -- you love making displays that stop people in their tracks. You're friendly, approachable and professional, with excellent customer service skills. You're confident using tills and computers. You enjoy working as part of a team but are equally happy using your initiative.

What we offer

A varied, hands-on role where no two days are the same. The chance to work with plants, produce and artisan food in a creative environment. Be part of a supportive, family-run business with deep roots in the local community.
Job Types: Full-time, Part-time, Permanent

Pay: From 12.50 per hour

Benefits:

Company pension Employee discount On-site parking
Work Location: In person

Application deadline: 15/09/2025
Expected start date: 05/10/2025