Job Description

Our Values:

Caring:

We genuinely care for people and all the things that matter most in life.

Honesty:

We keep things simple and transparent, and we always keep our word.

Endurance:

We see things through to completion and ensure that good work lasts.

Job description

Both full-time and part-time roles available.

Job role: Interior Planting Technician

Reporting to: Maintenance Team Leader

Location: Field Based - Yorkshire / North West, England

Salary: Full time -27,000-28,000 p/a

Your role.

An exciting opportunity has arisen to become our newest Interior Landscape technician, working on the cutting edge of the most vibrant and prestigious workplaces in the North of England. In this role, you'll be the face of our business, maintaining our planting schemes and living walls to the highest standard and taking full responsibility for our clients' satisfaction and perception of our products and services.

You will need to be capable of working in a fast-paced environment, being able to change and adapt to our customers' needs. The role also requires a forward-thinker who can anticipate a problem before it happens and seamlessly plan to resolve it.

We're looking for a candidate with a drive to succeed attitude to continually improve customer satisfaction, maximise customer retention and increase profitability.

Your performance will be measured against agreed KPI targets.

Your core responsibilities.

Effective installation and maintenance of living and replica plant displays.

Production of timely, detailed, and accurate service reports.

Understand customer requirements and assist with the decision-making process by making appropriate recommendations.

Friendly communication with the client when on-site to build a good rapport.

Reporting any issues that may arise when on client sites, including but not exclusively, incomplete work, access restrictions and plant replacements that have not been fulfilled due to a lack of stock.

Working to the standards and principles set out in the Customer Standards Manual

The above outlines the main duties and responsibilities of the position, however it is not exhaustive and other duties as directed by the company and within the job holder's capabilities may be required. The duties will evolve and be modified by changes within the company, and you will be notified accordingly.

Knowledge, training, and experience required.

Essential

Knowledge/experience within horticulture.

Proven high quality customer service skills.

IT literate and proficient in all Microsoft Office programs and field service management software.

Current and valid UK driving licence.

Desirable

Proven knowledge of industry products and equipment.

Personal qualities

Organised, efficient, hardworking, engaging!

Self-motivated - able to manage and organise own workload.

Initiative - innovation, decision making - make recommendations to clients regarding problem solving; report to line manager of materials needed and ensure these changes are fulfilled in a timely manner.

Strong customer skills and the ability to build rapport and develop relationships over time.

Time management skills and Punctuality.

Excellent communication skills to both clients and colleagues.

Adaptable and willing to learn.

Strong attention to detail.

Friendly attitude to both clients and colleagues; able to work both independently and within a team.

Job Types: Full-time, Part-time

Pay: 27,000.00-28,000.00 per year

Benefits:

Company pension Discounted or free food On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: VS Interior Planting Technician Role | Northern - Indeed April 2025