Evolve Facility Services was established in 2010 and is one of the largest in-house service providers in the UK, with offices in Widnes, Liverpool, Manchester, Carlisle, Leicester and County Durham. We're proud to be part of The Riverside Group family and look after around 80% of Riverside's stock - that's over 50,000 properties based across the Northwest and North of England.
Our Mission is to keep our customers' homes safe, secure and well maintained - it's what
we do.
What's in it for you?
25 days' annual leave plus 8 UK bank holidays
A defined contribution pension scheme
Maternity, Paternity and Adoption leave with enhanced pay (subject to eligibility)
Access to wellbeing benefits, such as our Employee Assistance Programme, Staff Groups
and The Workplace Trust
A range of family friendly policies.
Access to a wide range of discounts and cash back offers for retail stores.
A company vehicle and mobile phone for work purposes
What you'll do
We're now looking for a gas installation supervisor to join our friendly Planned Gas team in Widnes to support the Delivery Manager in managing the delivery of our planned and reactive gas installations across Northern & Central England
You'll play a crucial role in ensuring works are effectively prioritised, planned and carried out to standard, timescales and budget, ensuring adherence with regulatory and statutory requirements and Evolve policies and compliance frameworks.
You will manage relationships with frontline colleagues and other key stakeholders to ensure Evolve's ongoing effective service delivery for the Group, acting as focal point in relation to the performance of the service including dealing with and resolving escalated issues and complaints.
You are comfortable with using systems and databases to ensure accurate records are maintained and to support analysis of data as required.
You'll also be responsible for the performance and development of your team, providing expertise, coaching and other developmental support as required, ensuring a quality service is provided and underperformance is dealt with appropriately.
What we're looking for
We're looking for someone with experience in the building industry, ideally working within a customer focussed housing repair and maintenance team. You will have a proven track record of identifying items of disrepair and an understanding of building maintenance terminology and repair activities.
You have an in-depth understanding of the National Housing Federation (NHF) Schedule of Rates for Building Works as well as understanding of gas, asbestos, legionella, building regulations, fire regulations and health and safety regulations and can carry out risk assessments within a housing environment.
You are customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. You apply attention to detail and have the ability to work under pressure to deliver to strict deadlines and manage conflicting priorities. A relevant building/maintenance qualification is desirable.
We're asking a lot from our supervisor, but this is a job that offers you the opportunity to make a real difference to the business and key stakeholders by supporting us to be commercially aware and always driven.
As part of the Riverside family, we're focused on being an employer of choice, where people thrive, and your voice is truly heard.
We recognise that our colleagues are our greatest asset and want every single person to feel comfortable bringing their whole selves to work. We encourage diversity and are committed to creating an inclusive environment for all our colleagues. We welcome applications from all backgrounds and abilities.
#COM
Job Types: Full-time, Permanent
Pay: 41,438.82 per year
Benefits:
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Store discount
Schedule:
8 hour shift
Day shift
Monday to Friday
Application question(s):
Have you held a full UK driving licence for at least 1 year?
Have you had any accidents in the last 5 years? (if yes, please explain)
Do you have experience driving vans? (if yes, please explain)
Have you had any motoring convictions in the last 5 years, or do you have any pending? (if yes, please explain)
Have you previously worked for Evolve?
Work Location: On the road