Job Description

Permanent | Full-time



We are looking for a dedicated and compassionate Administrator to join our dynamic Gastroenterology team. You will help support the delivery of outstanding care for children, young people and their families across outpatient and inpatient settings.

What you'll bring:

You will be an experienced and organised administrator with excellent communication and interpersonal skills. You'll be comfortable dealing with sensitive situations in a calm and caring manner and have the initiative to manage your workload. Essential qualifications and experience include:



RSA Stage II typing/word processing or equivalent experience



GCSE English Language (Grade C or above) or equivalent



Previous administration and secretarial experience



IT and data entry skills



Reporting into the Office Manager, your responsibilities will include:



Provide comprehensive administrative support to the Gastroenterology and Nutrition nursing team



Coordinate daily activities with nurses to ensure smooth service delivery



Book, update, and amend Medical Day Care appointments



Liaise sensitively with patients and families, including those who may be distressed



Maintain accurate and up-to-date patient records



Manage the administration of homecare prescriptions for gastroenterology patients



Join us and be part of a team committed to providing high-quality, family-centred care.

At Sheffield Children's, our purpose is clear:

to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.



We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.



We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.



Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.



As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.



We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.



For more information on the main responsibilities for this post, please refer to the job description and person specification.



Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is 12.60 per hour.



Diversity Statement



At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.



Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net . Together, we're building a workplace where everyone belongs.



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