The General Administrator role is primarily responsible for delivering quality administration and group support to all departments throughout the business, ensuring efficient departmental operations.
This is an entry level position where administrative or personal assistant experience is preferred, but a positive attitude, high level of attention to detail and an eagerness to learn and increase responsibilities after appropriate training is key.
This position requires great communication, documentation and organisation skills, along with an eye for detail and the ability to stay calm in fast passed situations. Using your own initiative is fundamental to the role and you will be given all the tools and training to succeed.
Key Responsibilities:
Support operations, management, finance, quality and workshop departments with general administrative tasks
Reception duties including answering and directing customer calls and welcoming visitors
Minute taking of all business and departmental meetings - distributing minutes and keeping action registers up to date
Preparation of final reports, PowerPoints or other documents from drafts
Monitoring and ordering of company stationary, PPE and clothing
Ordering parts, materials and other consumables for departments and jobs
Preparation and distribution of customer service certificates
Lead on the booking and management of travel and accommodation for jobs. Ensuring personnel have full details of all arrangements
Lead on the booking and management of logistics tasks, arranging courier companies to collect and distribute parts and/or equipment
Scanning and filing of relevant documentation
With appropriate training - support the operations team with job management administrative duties including creating job packs, RAMS and distributing engineer appointments
Person Specification:
Essential:
A good standard of education attainment with a minimum of 3 national 5's (or equivalent)
IT proficient: intermediate use of Word, Excel, and PowerPoint
Strong organizational skills with the ability to multitask and prioritize effectively
Excellent communication skills and a professional phone etiquette
Supportive and positive nature
Eagerness to learn and develop
Excellent literacy and numerical skills
Desirable:
HNC/HND in business administration
Experience of working within a professional office environment
Experience in a similar role (administration or personal assistance)
Experience of using a variety of CRM software (i.e. E-Works Manager, SAP, Simpro
A full job description and person specification is available on request.
No recruitment agencies please.
Job Types: Full-time, Part-time, Permanent
Pay: 25,500.00-28,000.00 per year
Expected hours: 25 - 40 per week
Benefits:
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Private medical insurance
Work Location: In person
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