Job Description

We are recruiting!

Bristol's number one LGBTQIA+ hospitality brand OMG, has an exciting opportunity for an energetic and passionate Senior General Manager to join our team at OMG Club Bristol!

OMG

is a place where our community is free to be who they are, whilst having the time of their lives. If you want to be part of that, then we are ready to hear from you!

We have an exciting opportunity for an experienced General Manager to join our team at OMG Club Bristol! You will also have a supportive role in overseeing our other Bristol businesses - OMG Bar and Illuminati.

An ideal candidate will have a passion for leading a team, love bar & club management & be a natural with customer service. A team is the reflection of the manager at the front & leading it you will be expected to meet and maintain our exceptional standards of punctuality, dependability and flexibility. We are an advanced & ambitious company looking for someone who shares our values to help them grow, and in turn, grow with the business.

We also know that

work life balance matters

, and that's why we encourage our management teams to take 2 consecutive rest days each week. This means you get time to rest and do things outside of work that matter to you, which is something we believe all our employees deserve.

WHAT YOU'LL DO:

Key areas of responsibility will be:

Control, manage and minimise all controllable costs efficiently and within set targets Create and deliver a culture of exceptional customer service Promote, monitor, and manage service levels within the team, through observations and two-way feedback Building strong relationships with peers and Head Office department to effectively deal with matters concerning the venues stock package, promotions, staff development, and employee relations Recruit, select, develop and retain high calibre staff that reflect the brand and promote excellent customer service Encourage and recognise outstanding team performance, to increase team motivation and venue morale Build community relationships and develop a social hub within your venue Drive sales to achieve targets through effective staff training

WHAT YOU'LL GET:

Competitive salary - up to 46,000 OTE Unbeatable bonus scheme & incentives: Free entry for yourself and two friends when you're not working Paid birthday day off Additional holiday allowance with length of service Progression opportunities
Job Types: Full-time, Permanent

Pay: Up to 46,000.00 per year

Benefits:

Employee discount
Experience:

Venue management: 2 years (required) Hospitality: 4 years (required)
Licence/Certification:

personal licence (required)
Work Location: In person