Job Description

38,000 - 42,000 DOE Plus TRONC & Bonus


Signature Group are looking to hire General Managers across our Estate!

General Manager Duties

Operational Management

- Oversee the daily operations of the venue,ensuring all departments (front of house,kitchen,bar,etc.) run smoothly and meet quality standards,ensuring customer satisfaction.

Staff Leadership & Development

- Lead,manage,and motivate the team,including recruitment,training,performance evaluations,and fostering a positive work culture to ensure high staff morale and productivity.

Financial Management

- Oversee budgeting,financial planning,and performance analysis,ensuring that the venue meets its revenue targets,controlling costs,and maximising profitability.

Customer Relations & Service Excellence

- Ensure a consistently high standard of service is maintained by addressing customer feedback,resolving complaints,and implementing initiatives to enhance the guest experience.

Compliance & Health & Safety

- Ensure compliance with all health,safety,and licensing regulations,conducting regular checks to maintain a safe and legal operating environment for both staff and customers.

Required Skills

Leadership & Team Management

- Strong ability to lead and motivate a diverse team,providing clear direction,fostering a positive work environment,and developing staff to reach their full potential.

Financial Acumen

- Excellent understanding of budgeting,financial reporting,and cost management to ensure the venue operates within budget while maximising profitability.

Customer Service Excellence

- A keen focus on delivering outstanding customer service,with the ability to anticipate guest needs,address complaints,and continuously improve the guest experience.

Problem-Solving & Decision-Making

- The ability to think critically,address operational challenges,and make informed decisions to ensure the smooth running of the venue at all times.

Health & Safety & Compliance Knowledge

- In-depth knowledge of health,safety,and industry-specific regulations,with a strong ability to implement and enforce these standards to maintain a safe and legal environment.

Benefits

On top of pay - also included is our wider benefits such as:

Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues Employee Assistant Programme Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of,apply today by sending in your CV.



Signature Group have 21 venues in Scotland,including Cold Town House,Paramount,Badger & Co,The Spiritualist,McLarens on the Corner,Copper Blossom,The Smokin' Fox and more.

Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.*