Job Description

General Manager / Front of House Manager

Location:

Sears Pizza, Marchmont, Edinburgh

Hours:

40-45 hours per week (Evenings & Weekends Required)

Salary:

Competitive + Share of Tips

Benefits:

Staff Meals Included

About Us

Sears Pizza is an independent, fast-growing New York pizza brand known for high-quality ingredients, friendly service, and a buzzing local atmosphere. We're excited to be opening our newest branch in Marchmont, Edinburgh, and are looking for an enthusiastic and experienced General Manager / Front of House Manager to lead the team from the front.

The Role

As the General Manager / Front of House Manager, you'll be responsible for overseeing all aspects of the daily operations, with a focus on creating a welcoming, well-run environment for both customers and staff. You will ensure smooth service, lead and train the front of house team, manage staff rotas, and work closely with the kitchen to deliver exceptional guest experiences.

Key Responsibilities

Lead the day-to-day operations of the front of house and overall site Recruit, train, and motivate a small but dedicated team Manage staff schedules and ensure adequate cover during peak times Ensure high standards of customer service and cleanliness Work service shifts, including evenings and weekends Monitor stock levels and liaise with suppliers Handle customer feedback professionally and proactively Collaborate with the kitchen team to ensure smooth service Manage cashing up and daily takings Maintain health and safety and food hygiene standards

What We're Looking For

Previous experience in a supervisory or managerial role within hospitality (ideally fast-paced, casual dining or takeaway) Excellent people management and customer service skills Strong organisational and problem-solving abilities Hands-on leadership style with a can-do attitude Confident working evenings and weekends Knowledge of licensing laws, health & safety, and food hygiene

What We Offer

40-45 hours per week with a flexible rota Evenings and weekends off on rotation A share of tips Free staff meals on shift The chance to grow with an expanding brand A friendly and supportive team culture

To Apply:

If you're passionate about great food, great service, and great people - we'd love to hear from you. Please send your CV and a short cover note to searspizza@gmail.com or click apply

Work Location: In person

Job Types: Full-time, Permanent

Pay: From 13.50 per hour

Expected hours: 40 - 45 per week

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount
Work Location: In person

Reference ID: General Manager/ Front of House Edninburgh