Job Description

Lead the Way at North Bar - Deliver Unreasonable Hospitality with Vision and Passion!

Are you a seasoned leader with a passion for creating incredible guest experiences and building thriving teams? North Bar Social is looking for a General Manager to make our Otley venue the heart of the community. With table service as a cornerstone of our success, we need someone driven to deliver excellence, inspire their team, and embody our values of being Hungry, Humble, and Smart.

As General Manager, you will:

Oversee venue operations: Take full responsibility for all aspects of the venue's operations, with a strong focus on delivering exceptional table service. Lead and inspire your team: Recruit, train, and motivate staff to deliver top-tier hospitality in an inclusive and welcoming environment. Deliver exceptional guest experiences: Ensure the highest standards of customer service, engaging with guests and building strong community connections. Drive Business Success: Plan strategically to meet and exceed revenue targets, identify growth opportunities, and lead promotional campaigns for new products, events, and services. Maintain Standards: Ensure compliance with health, safety, and licensing requirements while keeping the venue in excellent condition. Foster Innovation: Identify and implement ideas to improve and develop services, creating a vibrant and unique guest experience. Manage Resources Effectively: Oversee stock management, perform regular stock checks, place orders, and handle deliveries. Engage with Technology: Maintain social media streams, respond to customer inquiries in all formats, and manage administrative tasks.

Who We're Looking For:

Essential Skills and Qualities:

Proven experience in hospitality management, with a strong focus on guest service and table service. Excellent communication skills, both written and verbal. Highly organised with strong time management and problem-solving abilities. Leadership and motivation skills to inspire and develop your team. Sociable, approachable, and naturally attentive to guests' needs. Broad knowledge of beer and a desire to learn and share knowledge. Computer literacy, including working knowledge of Microsoft Word and Excel. Experience in sales and social media marketing.
Desirable Skills and Qualifications:

Personal license holder. Broad knowledge of spirits and wine. Experience with barista skills. Understanding of GP, management accounts, and stock processes. Knowledge of health and safety standards and food hygiene certification. Basic working knowledge of WordPress. Knowledge of rotaready & CPL systems. Clean UK driving license.
Why Join North Bar?

Great Benefits: Enjoy 33 days of holiday for management, a separate week of life leave, two weeks of paid sick leave, and access to a Health Cash Plan for medical expenses. Supportive Environment: Work in a fun and inclusive setting with a supportive Operations Team. Opportunities to Grow: Lead with autonomy, bring your creative ideas to life, and build a fulfilling career as you help us grow. Be Part of Something Bigger: Drive the success of a venue that values community, quality, and the art of hospitality.
Take the lead in redefining hospitality and making the venue a beacon of excellence.

Apply today to Harriet at jobs@northbar.com

Job Types: Full-time, Permanent

Pay: 30,950.00-34,700.00 per year

Additional pay:

Tips
Benefits:

Additional leave Bereavement leave Company events Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Sick pay Store discount
Flexible language requirement:

English not required
Schedule:

Day shift Night shift Weekend availability
Experience:

Management: 1 year (preferred) Hospitality: 1 year (required) Customer service: 1 year (required) Bar management: 1 year (required) Supervising: 1 year (required)
Work Location: In person

Reference ID: Assistant Manager