Job Description

General Manager - Iconic Notting Hill Gastropub

About The Hillgate & Inda Pubs:

Join the vibrant team at The Hillgate, a beloved, high-reputation gastropub nestled in the heart of Notting Hill. Part of the expanding Inda Pubs family (8 locations and growing!), The Hillgate boasts a charming atmosphere, a dedicated private dining room, and a stellar reputation for exceptional fresh food, curated wine & cocktail selections, and unparalleled hospitality. We pride ourselves on creating a welcoming environment for both our guests and our team.

Your Opportunity:

We're seeking a dynamic and experienced General Manager to lead The Hillgate to new heights. You'll be the driving force behind our success, responsible for the day-to-day operations and strategic growth of this thriving pub. This is a chance to make your mark, build upon a strong foundation, and elevate The Hillgate to become the premier destination in Notting Hill.

What You'll Do:

Strategic Leadership:

Develop and implement a clear business strategy to maximise turnover, profitability, and customer satisfaction.

Team Development:

Inspire, mentor, and motivate your team to deliver exceptional service and achieve their full potential.

Operational Excellence:

Ensure smooth and efficient daily operations, including financial management (P&L, stock control), maintenance, and compliance (licensing, health & safety).

Guest Experience:

Cultivate a welcoming and memorable atmosphere, exceeding guest expectations and building lasting relationships.

Sales & Marketing:

Drive sales through creative events, targeted marketing initiatives, and a deep understanding of our customer base.

Financial Management:

Analyse financial data, report to senior management, and optimise performance across all areas.

Quality Control:

Maintain the highest standards for food and beverage quality, ensuring consistent excellence.

Event Management:

Oversee bookings, events, and customer relations with meticulous attention to detail.

HR & Compliance:

Manage HR processes, disciplinary actions, and ensure full compliance with all regulations.

What We Offer:

Competitive Salary:

60,000 - 65,000 per year.

Performance-Based Bonus:

Achievable bonus scheme recognising your contributions.

Share of Tips:

Fair distribution of gratuities.

Career Growth:

Opportunities for advancement within our expanding company.

Autonomy & Influence:

Play a key role in site-level decision-making.

Weekly Pay:

Consistent and reliable income.

Comprehensive Benefits:

Pension scheme, 28 days holiday, free meals, and group-wide discounts.

Support & Development:

Ongoing training and resources to help you succeed.

Who You Are:

Proven Leader:

Extensive experience as a General Manager in a high-volume restaurant or gastropub with a focus on fresh, quality food.

People-Centric:

A passion for developing and motivating teams, creating a positive and engaging work environment.

Strategic Thinker:

Ability to develop and implement effective business strategies.

Customer-Focused:

A genuine commitment to providing exceptional guest experiences.

Dynamic & Energetic:

A positive and enthusiastic personality, with a knack for creating a vibrant atmosphere.

Financial Acumen:

Strong understanding of P&L management and financial reporting.

Hands-On & Proactive:

A natural problem-solver with a "can-do" attitude.

Excellent Communicator:

Strong interpersonal and communication skills.

Ready to Join Our Team?

If you're a passionate and experienced General Manager looking for a rewarding challenge in a fantastic location, we want to hear from you! Apply now and tell us why you're the perfect fit for The Hillgate.

Job Types:

Full-time, Permanent

Job Type: Full-time

Pay: 60,000.00-65,000.00 per year

Additional pay:

Quarterly bonus
Benefits:

Company events Discounted or free food Employee discount Referral programme
Work Location: In person